Privacy Policy
At Food MFG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
Last Updated: January 20261. Introduction
Welcome to Food MFG ("we", "our", "us"). We are a leading 3rd party spices manufacturer in Delhi, offering premium quality spices, fruit powders, vegetable powders, and custom blends for food businesses across India. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you:
- Visit our website at foodmfg.in
- Submit a quote request or contact form
- Communicate with us via WhatsApp, phone, or email
- Engage with us for bulk orders or private label services
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we may collect include:
a) Personal Information You Provide
- Identity Data: Name, business name, brand name
- Contact Data: Email address, phone number, WhatsApp number, business address
- Enquiry Data: Product requirements, quantity, delivery location, custom specifications
- Communication Data: Messages, feedback, or enquiries submitted through our contact forms
b) Information Collected Automatically
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, links clicked on our website
- Cookies Data: As described in the "Cookies & Tracking" section below
c) Information from Third Parties
We may receive information about you from third-party platforms (such as WhatsApp or email service providers) when you contact us through those channels. We only use such information in accordance with this Privacy Policy.
3. How We Use Your Information
Food MFG uses the information we collect for the following purposes:
- To respond to your enquiries, quote requests, and messages
- To process and fulfil bulk orders, private-label orders, and custom blend requests
- To communicate with you about your order status, delivery, and after-sales support
- To improve our website, products, and services
- To send you promotional communications (only if you have opted in)
- To comply with legal and regulatory obligations
- To prevent fraud and ensure the security of our website and services
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only used to deliver the products and services you have requested.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how visitors use our website
- Improve website performance and user experience
- Provide relevant content and marketing (if applicable)
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Information Sharing & Disclosure
Food MFG does not sell, rent, or trade your personal information. However, we may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate our website, process payments, or deliver orders (e.g., logistics partners, payment gateways)
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business
- With Your Consent: When you have explicitly given us permission to share your information
All third-party service providers are required to protect your information and use it only for the purposes for which it was shared.
6. Data Security
We take the security of your personal information seriously. Food MFG implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS encryption on our website
- Restricted access to personal data (only authorized personnel)
- Regular security reviews of our website and systems
- Secure storage and transmission of data
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.
7. Data Retention
Food MFG retains your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymize it.
Typical retention periods include:
- Enquiry & Contact Data: Up to 24 months after the last interaction
- Order & Transaction Data: As required by applicable tax and business laws (typically 7 years)
- Marketing Data: Until you unsubscribe or withdraw consent
8. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information (subject to legal obligations)
- Right to Withdraw Consent: Withdraw your consent for marketing communications at any time
- Right to Object: Object to the processing of your personal information in certain circumstances
- Right to Data Portability: Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms (LinkedIn, Facebook, Instagram, X, YouTube), WhatsApp, and Google Maps. Please note that:
- We are not responsible for the privacy practices of these third-party websites
- We encourage you to read the privacy policies of any third-party site you visit
- This Privacy Policy applies only to information collected by Food MFG through our website
10. Children's Privacy
Food MFG's website and services are intended for business customers and are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
Food MFG may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email or a prominent notice on our website (if the changes are significant)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Food MFG – Privacy Team
H-441, Gali No-17A, Budh Vihar Mandoli, Delhi – 110093, India
Mon – Sat: 9:00 AM – 7:00 PM